Shipping policy

At ObaPet, we are committed to providing a smooth and reliable delivery experience across Europe. Below you will find all the important information regarding our shipping process.

Delivery Time

Orders are typically delivered within 8 to 12 business days, depending on your location and the shipping method selected at checkout.

Please allow an additional 1 to 3 business days for order processing before shipment.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Order Processing

Orders are processed within 1 to 3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options

Standard Shipping: Estimated delivery within 8–12 business days.
Free Shipping: Available on selected offers or promotions.

Shipping Coverage

We currently ship to most countries within the European Union. Delivery times may vary slightly depending on your country and local logistics conditions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this information to monitor the status of your delivery at any time.

Delivery Information

The delivery timeframe begins after payment confirmation and order processing.
Please ensure that your shipping address is complete and accurate before finalizing your purchase.
Incorrect or incomplete addresses may result in delivery delays or additional shipping charges.

Delivery Attempts

Delivery is made to the address provided at checkout. If no one is available to receive the package, additional delivery attempts may be made by the carrier.

If the delivery cannot be completed, the package may be returned to the logistics provider.

Damaged or Open Packages

If your package arrives damaged or opened, we recommend refusing the delivery and contacting our support team immediately.

Delays and Exceptions

Delivery times may be affected by external factors such as holidays, high demand periods, or carrier delays. While we strive to meet estimated timeframes, delays may occasionally occur.